Delete your GroupHug account
It takes one press, from inside GroupHug. No email and no form.
How to delete it
- Sign in at grouphug.tv.
- Press your picture, then Settings.
- Press Delete my account at the bottom, and answer its one question.
What happens
- Right away. You're signed out everywhere, and your videos and photos stop showing on every TV and to everyone in your Circle, unless you handed your collection to someone.
- For seven days. Nothing is removed. Sign back in and everything is as you left it.
- After seven days. Your account, your Circle, your videos and photos, your paired TVs, your watch history and anything you added to someone else's Circle are deleted for good. A collection you handed to someone is theirs, Circle and all.
What stays
- A copy of one of your videos that someone saved to their own collection stays theirs.
- Files a SaveThis digitizing order delivered stay with that order at savethis.ca. To have those removed as well, email hello@grouphug.tv.
- GroupHug's backups keep their own copy for a while longer. It is never restored, and it goes as the backups roll over.
- The Owner of a Circle with other people in it is asked first: hand the collection to the person named to look after it, or delete it for everyone.
Can't sign in?
Email hello@grouphug.tv from the address on the account, and GroupHug deletes it within seven days.